Here are the steps on how to install a CAC Reader for Mac:
Federal Government Employees Federal Government employees can purchase select Apple products and third-party solutions for themselves and their immediate family members at a special price. Note, this program is for personal use only and not intended for purchases using agency funds. TURBOTAX GUARANTEES. TurboTax Free Guarantee: $0 Federal + $0 State + $0 To File offer is available for simple tax returns with TurboTax Free Edition. A simple tax return is Form 1040 only (without any additional schedules) OR Form 1040 + Unemployment Income.
- Ensure your CAC reader works with Mac
- Check to ensure your Mac accepts the reader
- Check your Mac OS version
- Check your CAC's version
- Update your DOD certificates
- Guidance for Firefox Users
- Look at graphs to see which CAC enabler to use
Step 1: Purchase a Mac Friendly CAC Reader
Purchase a CAC reader that works for your Mac. There are only a couple that you can choose from and I've listed them below.
Federal Government Employees Federal Government employees can purchase select Apple products and third-party solutions for themselves and their immediate family members at a special price. Note, this program is for personal use only and not intended for purchases using agency funds. TURBOTAX GUARANTEES. TurboTax Free Guarantee: $0 Federal + $0 State + $0 To File offer is available for simple tax returns with TurboTax Free Edition. A simple tax return is Form 1040 only (without any additional schedules) OR Form 1040 + Unemployment Income.
- Ensure your CAC reader works with Mac
- Check to ensure your Mac accepts the reader
- Check your Mac OS version
- Check your CAC's version
- Update your DOD certificates
- Guidance for Firefox Users
- Look at graphs to see which CAC enabler to use
Step 1: Purchase a Mac Friendly CAC Reader
Purchase a CAC reader that works for your Mac. There are only a couple that you can choose from and I've listed them below.
If you already have a CAC reader and it isn't Mac friendly, you could update the firmware, however, for the non-tech savvy people out there, it's probably better to just purchase a new one and save the headache – they're only ~$11-13 dollars.
Best Mac Compatible CAC USB Readers
Best Mac Compatible CAC Desk Readers
Step 2: Plug in and Ensure It's Accepted
Once you have your CAC reader, plug it into your Mac and ensure your computer recognizes it. If you have one of the CAC readers we suggested above, then you should be good to go.
If for some reason your CAC reader isn't working, you may need to download the appropriate drivers for your CAC reader. You can find these drivers on the Reader's Manufacturer Website.
Step 3: Update Your DOD Certificates
Now that you have your CAC reader connected and accepted on your Mac computer, it's time to ensure you have the right certificates in order to access DOD CAC required web pages.
Procedure for Chrome and Safari
- Type ⇧⌘U (Shift + Command + U) to access your Utilities
- Find and Double click 'Keychain Access'
- Select 'Login' and 'All Items'
- Download the following five files and double click each once downloaded so as to install in your Keychain Access.
- When you double-click the Mac Root Cert 3 and 4, you'll need to tell your browser to always trust them. Click the button like you see below:
Additional Steps for Firefox
If you're using Mozilla Firefox as your primary browser, you're going to need to perform some additional steps. First, perform the same steps that you did for Chrome and Safari. Afterwards, follow these additional steps to get started.
*If you're having issues downloading the zip file below, try right clicking the link and opening the file in a new tab.
- Download All Certs zip and double click to unzip all 39 files
- While in Firefox, click 'Firefox' on the top left, then 'Preferences'
- Then Click 'Advanced' > 'Certificates' > 'View Certificates'
- Then Click 'Authorities' and then 'Import'
- Import each file individually from the 'AllCerts' folder. When you do this, the below box will popup. Check all three boxes and click 'OK'
Step 4: Download and install CAC Enabler
Choosing the right CAC enabler can be pretty tricky. It all depends on what OS you have installed, how you installed it, and even what kind of CAC Card you have!
In order to get the right enabler, be sure to visit our trusty guide to Mac CAC Enablers! It'll walk you through exactly which enabler is right for you.
CAC Access at Home Success
Now that you have a CAC reader, certificates, and a CAC Enabler, you should now be able to access any CAC-enabled website and log on using your CAC password and data.
Common Reasons Why Your CAC Card Won't Work On Your Mac
Ensure Your CAC Card Meets the Standards: In order for your CAC card to work, it must meet the minimal requirements. Currently, there are only four types of CAC cards that can be used. The ensure you have the right CAC card for online access, flip your CAC card to the back and if you have one of the below numbers written on the top left, then you are good to go:
- G&D FIPS 201 SCE 3.2
- Oberthur ID one 128 v5.5 Dual
- GEMALTO DLGX4-A 144
- GEMALTO TOP DL GX4 144
If you do not have any of the above written on the back, then proceed to your nearest PSD to get a new CAC card issued.
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Please note that this is the contact page for support and service, not the general page for contacting Apple, which includes information on sales and product inquiries.
Before you call, have your serial number ready or start your support request online and we'll connect you to an expert.
Many phone numbers listed here only work when dialed from within their associated countries or regions. If your country or region is not listed, see your support options.
The United States and Canada
United States
1-800-275-2273
Education customers
Support: 1-800-800-2775
Sales: 1-800-780-5009
Enterprise
1-866-752-7753
Accessibility and assistive technology
1-877-204-3930
App Store, iTunes Store, and Apple Books billing and help
Contact Apple Support
Apple Cash and person to person payments
1-877-233-8552
Canada (English)
1-800-263-3394
Canada (French)
1-800-263-3394
Latin America and the Caribbean
Europe
Austria
0800 220325
Belgium (French)
0800 80 404
Belgium (Flemish)
0800 80 407
Bulgaria
00800 6002 7753
Croatia
0800 222 427
Cyprus
800 92433
Czech Republic
800 700527
Denmark
80249625
Estonia
8000 044333
Finland
0800 96372
France
Metropolitain:
0805 540 003
DOM-TOM:
0825 77 00 351
Germany
0800 6645 451
Greece
00800 4414 54172
021 0300 99601
Hungary
06 80 983 435
Ireland
1800 804 062
Italy
800915904
Latvia
800 03251
Liechtenstein
0800 00 18532
Lithuania
(8-800) 30772
Luxembourg
800 24550
Malta
800 620722
Netherlands
0800 0201581
Norway
240 551331
Poland
00800 44118752
Portugal
800207983
Romania
0800 400138
Russia
8 800 555 67343
Slovakia
0800 178661
Slovenia
0800 80321
Spain
900812703
Sweden
020 100 529 Gold strike mac os.
Switzerland (French)
0800 00 18532
Switzerland (German)
0800 00 18532
Turkey
00800 4488 298782
0216 282 16221
United Kingdom
0800 107 6285
Accessibility and assistive technology
0800 048 0754
Telephone numbers are subject to change.
- Local and national telephone rates apply. Back
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
- PSTN local rate for Moscow, national rates for other regions. In accordance with the sanctions on the Crimea Region announced by the US Government on December 19, 2014 and European Council Regulation No 1351/2014 dated December 18, 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of February 1, 2015. Back
Africa
Telephone numbers are subject to change.
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
Asia Pacific
Australia
(61) 1-300-321-4561
Accessibility and assistive technology
(61) 1-300-365-0831 Sidekick dungeon mac os.
Brunei
801-43842
China mainland
400-666-88001
Accessibility and assistive technology
400-619-81411
Fiji
(61) 1-300-321-4563
Guam
1-800-865-0853
Hong Kong (Chinese)
(852) 2112-00991
Hong Kong (English)
(852) 2112-00991
India
000800 100900914
Indonesia
0800-1-027753
Japan
Within Japan:
0120-277-535
Outside Japan:
(81) 3-6365-47051
Macau
(853) 6262-16311
Malaysia
1-800 803 638
New Zealand
0800 1 27753
Pakistan
Dial 00800 01001 first,
then dial 800 361 0479
Papua New Guinea
(61) 1-300-321-4563
Philippines4
1-800-1441-0234 (PLDT and
Smart Communications)
1-800-8908-8277 (Globe)
Singapore
Within Singapore:
800-186-1087
Outside Singapore:
(65) 6972-51711
List Of Mac Os Versions
South Korea
080 333 40004
Taiwan
0800-095-988
Thailand
Within Thailand:
1800 019 9005
Tonga
(61) 1-300-321-4563
Feederrl Mac Os Download
Vanuatu
(61) 1-300-321-4563
Vietnam
1800 1127
Telephone numbers are subject to change.
- Local and national telephone rates apply. Back
- Free phone technical support number is not accessible by mobile phone. Back
- Customers calling will be charged at relevant IDD carrier IDD rate. Back
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
- This phone number is only accessible from dialing within Thailand. Back
Middle East
Bahrain
800815521 Beatitas mac os.
Israel
18093443291
0337629152
Kuwait
222822921
dial 01 426 801 first,
then dial 85527891772
Oman
800774711
Qatar
008001003561
800844 97241 (STC)
800850 00321 (Zain and Mobily)
United Arab Emirates
8000 444 04071
Telephone numbers are subject to change.
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
- Local and national telephone rates apply. Back